On an August morning in 2024, I sent two messages through Messenger, one to my uncle inquiring about my aunt (my dad's older sister) and another to Manny's cousin's wife regarding some puppies going up for adoption in her area. Shortly after sending the second message, I got locked out of Messenger. I tried logging in to my Facebook without success. I went to Instagram; it was also suspended. I had just linked my FB and IG accounts, now with much regret. It said I had 180 days to appeal the decision, and I did that within 20 minutes. I submitted the identity check, where you have to take photos at different angles of your face, and the account login page said to wait and the results of the appeal should come back within 7 days. After six months, I never saw anything about the appeal except that I had submitted it.
I received an email, though, and it said I had violated the standards for child [omitting the other words] exploitation. I thought, "That's just crazy." I was super careful not to like or comment on anything public or share suspicious links. I thought maybe I was hacked, and I could just report it and be back up in no time. Boy, was I wrong. For the next six months I was trying every method I could find online to get my account back short of going to court (would not have been worth it). I even contacted the state attorney general, the legal department at Meta, looked on Reddit for other solutions, filled out every contact form I could find.
At stake were eighteen years of posts, photos, videos, and messages. This included all of my Pampered Chef business info and event pages, other info and images I only had on social media, and worst of all, my Messenger messages, which included my last messages with loved ones who'd passed. My mom and I also mainly communicated through Messenger video and audio via her Facebook Portal device. You don't realize--at least I didn't realize--how much you depend on Facebook or technology in general until you lose it. My mom tried to message me through my account and got a notice that said, "Amy Hernandez doesn't follow the rules." 😄 As the months went on, I continued to get notices of the upcoming deadline saying I hadn't filed an appeal, even though on the login page it said I already filed an appeal and couldn't file another one. Eventually I figured I'd have to pay to get Meta Verified in order to get live customer service. I had one hope--an Instagram account that was still active and not linked to the other two accounts--that I could still use to access Meta. Using that account, I paid for the verification.
I paid for one month, received some optimistic responses from the reps, and just kept trying. It was a convoluted process. When you're chatting with them, if you need to switch to another app to get info or try something, the chat ends. I just kept trying. Three times I was told, "Good news you'll get your account back soon," but then it didn't happen. My friend even asked her husband who used to work at Facebook if there was anything else I could do. In the end, it's a free service, and I had to accept the outcome and lost all of it. I opened new accounts, but a lot of people told me they hadn't been accepting my friend requests because they thought I'd been hacked. Therefore, I lost half of my Facebook friends, too. Even my best friend never added me back on. She's not on Facebook much. Now it'll just look like we're no longer friends.😄
On another note, I had a nice walk around Oka Ponds with Lucas. He doesn't say much during our walks or hikes, but he seems to like it. It was an usually warm day in February following recent rains. I wanted to take Isaac, my usual hiking buddy, on another day, but he has been less interested in going with me. During the winter we do more relay games, physical training, and mile runs. We did a 5K the previous year where Lucas I think placed third in his age group, and this year we did a mile run. I was helping run it so didn't really get too many photos.
Our pastor's daughter got married in February as well. Manny and I attended, and I think this was our first Korean-American wedding. It may be a stereotype, but that meant there was a lot more dancing than I usually see at Christian weddings. The DJ played quite a few Kpop songs and a variety of songs from different decades. I honestly was shocked to see our assistant pastor and the pastor who officiated the wedding really getting down. Even Manny danced a little. I can't share the video here with all the faces in it, but it was a fun celebration. Naomi stayed with the boys. There was a QR code for uploading photos we'd taken. Really beats the disposable cameras we used all those years ago.





